Outbound Process Jobs in India

Job DescriptionKey Responsibilities- Make outbound calls to prospective customers from provided databases. - Present offers clearly and convincingly to generate interest. - Invite customers to avail free vouchers and family dinner experiences at the hotel. - Achieve daily/weekly call and conversion targets. - Maintain accurate records of calls, responses, and follow-ups. - Collaborate with the sales and marketing team to maximize customer engagement. ---Requirements- Proven experience in telecalling, telesales, or pre-sales roles. - Strong communication and interpersonal skills. - Target-oriented mindset with the ability to work under pressure. - Basic computer proficiency (MS Office, CRM tools). - Positive attitude and customer-centric approach. ---What We Offer- Attractive incentives for achieving targets. - Opportunity to work with a growing hospitality brand. - Supportive team environment with training provided. - Complimentary vouchers and perks for outstanding performers. ---Ideal Candidate Profile- Minimum 6 months of telecalling or telesales experience. - Comfortable with outbound calling and handling objections. - Enthusiastic, persuasive, and motivated to exceed goals.

Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________

Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities

We are hiring for a First-Party Collections Process (C1B) for a renowned US bank. The role involves reaching out to customers with overdue payments, understanding their challenges, and helping them clear their outstanding dues in a professional and compliant manner. This is an on-site role based in Thane, offering excellent earning opportunities through unlimited incentives and a stable career in banking collections.You will interact with US customers, follow pre-defined scripts and compliance guidelines, update account details accurately, and work toward achieving collection targets while maintaining high call quality standards. The process is supported by structured training, ongoing coaching, and performance-based growth opportunities.ResponsibilitiesMake outbound calls to US customers regarding overdue payments.Understand customer situations and offer suitable payment solutions.Follow all compliance, quality, and security guidelines of the banking process.Maintain professionalism, empathy, and clarity during every interaction.Document call outcomes and update customer account information accurately.Meet monthly collection targets and call performance metrics.Handle customer objections and queries confidently and politely.Participate in training, coaching, and performance improvement sessions.Collaborate with team leaders to improve productivity and call quality.RequirementsEducation: SSC or HSC (minimum qualification).Experience:Minimum 6 months of international BPO experience (voice process preferredCandidates with prior collections experience will be given preference.Excellent verbal communication skills in EnglishComfortable working in US shift timings.Willing to work from the Thane office (on-site role).Able to work with rotational week-offs (two week-offs per week).Strong customer-handling skills, patience, and ability to manage difficult conversations.Basic computer navigation skills and the ability to update information accurately.BenefitsUnlimited incentives based on performance, offering high earning potential.Training incentives up to 10,000 during the learning period.Company-provided transport facilities centralized pick-up and drop service.Opportunity to work for a renowned US banking process, ensuring long-term stability.Structured training and continuous coaching for skill enhancement.Growth opportunities within the collections and banking domain.Supportive work environment with experienced team leaders and operations managers.Medical and employee benefits as per company policy.

Key Responsibilities:1. Perform outbound calls to potential customers: Contact leads provided by the company and pitch real estate products and services.2. Handle incoming calls from customers: Address inquiries, provide information on products, and assist with any issues or concerns.3. Build and maintain relationships with customers: Follow up with leads, provide excellent customer service, and ensure customer satisfaction.4. Meet sales targets: Achieve set goals for sales conversions and revenue generation.5. Maintain database and records: Keep accurate and up-to-date records of customer interactions, transactions, and feedback.Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers, listen attentively, and convey information clearly.2. Sales acumen: Understanding of sales techniques, persuasion, and closing deals.3. Customer service orientation: Focus on providing exceptional service, addressing customer needs, and resolving issues.4. Adaptability: Ability to work in a fast-paced environment, handle multiple calls, and adjust to changing priorities.5. Basic computer skills: Proficiency in using CRM systems, MS Office, and other necessary software for sales and customer management.

Key responsibilities:1. Conduct outbound calls to potential customers: The telesales executive will be responsible for making calls to individuals or businesses to promote products or services.2. Pitch products or services: Presenting the features and benefits of the product or service in a compelling manner to persuade the customer to make a purchase.3. Maintain call records: Keeping track of all calls made, responses received, and follow-ups required in a systematic manner.4. Achieve sales targets: Meeting or exceeding monthly sales targets set by the team lead or sales manager.5. Provide excellent customer service: Addressing any queries or concerns raised by customers in a professional and courteous manner.Required skills and expectations:1. Good communication skills: The ability to communicate effectively over the phone to engage with customers and pitch products or services.2. Persuasion skills: Being able to convincingly sell products or services to potential customers.3. Basic computer knowledge: Proficiency in using basic computer applications to maintain call records and generate reports.4. Patience and resilience: Dealing with rejection and handling difficult customers with patience and professionalism.5. Team player: Willingness to work collaboratively with other team members to achieve collective sales goals.

The Sales Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. Candidates must have at least experience in an outbound sales process (Should be from BPO and handling NBFC / BFSI / Banking Process) Working with customers, suppliers and members, evaluate budgets, P&L and determine ways to simplify and improve the sales process. The role will entail assigning sales territories, mentoring members of their sales team, setting target, assigning sales training, full HR of the team and building sales plans. In the role you will also set goals, identify priorities and eliminate redundant activities to increase sales.

We provide comprehensive training + Spoken English classes + Interview Techniques + Placement Assistance to help you develop the right skills. After successful completion of the training, placement opportunities will be offered to eligible candidates

Out call and pitch about the medicine products with no targets.Fluent in english,Hindi or Telugu must Day shift and afternoon shift

Outbound Soft Sales (Voice Process)Only Female CandidatesExcellent English communication V4 quality standardExperience: Freshers & Experienced both welcomeAge Limit: Up to 35 yearsSalary starts from Day OneDay Rotational Shift (9 hours)1 Rotational Week Off

Job description:Make outbound calls to prospects from lead lists or company-generated databases.Clearly explain product/service features, benefits, pricing, and any current offers to potential customers.Persuade prospects to purchase products or services, ensuring a high conversion rate.Successfully convert qualified leads into sales.Accurately maintain and update customer details in the CRM system.Excellent spoken English is mandatory.Age limit: 18 to 30 years.Open to all educational backgrounds. Graduation is not required.Willingness to work in the night shift (US hours).Candidates must be based in Vadodara, and if not, be open to relocation.Experience: 0 - 5 years. Freshers are encouraged to apply.Perquisites:Five-day work week (Monday to Friday)Fixed weekly offs (Saturday and Sunday)No rotational shifts consistent working hoursAttractive fixed salary with uncapped incentivesJob Types: Full-time, PermanentShift availability: Night Shift (Required)Work Location: In person

Hope you are doing well. I am Vaishali HR from Enlist Management.We have openings for Field Collection Executive The following are the job details :* Company name : Enlist Management Pvt Ltd.* Position : Field collection executive* Location : Goregaon (MUMBAI)* Qualification : 10th/12th/any degree * Skills : Good Communication Skills , Basic Excel , Punctuality , Coordinate with team, Risk Management , Debt Recovery Agent, , Filed Collection Experiences, Banking collection, Card and loan collection, Payment collection * Experience : Min 6 months or 2 yrs in Banking Collection ( DRA certificate is not mandatory )

Hiring! Hiring! Hiring!Role: Customer Support Executive (Voice/Non-Voice)Location: Noida GurgaonSalary: Upto 35000 CTCTiming:Rotational OffEligibility: UG / Graduate, Freshers welcomeSkills: Basic English, Good communication Walk-in Interview Call/WhatsApp: 9910612027Contact Hr- KajalDrop your cv in this number. Only immediate joiner Apply

Responsibilities:Handle incoming calls, chats, or emails from customers.Resolve product/service issues professionally.Provide accurate information to customers.Escalate unresolved issues to higher-level support teams.Keep records of customer interactions and update CRM.

Job Opportunity at Votiko Solutions Private LimitedPosition: Call Center ExecutivesAbout Us:Votiko Solutions Private Limited is a leading BPO international call center located in Surat, Gujarat. We are seeking enthusiastic individuals to join our dynamic team as Call Center Executives. If you are passionate about customer service, enjoy conducting telemarketing activities, and thrive in a collaborative environment, we invite you to apply.Job Responsibilities: Conduct telemarketing activities, including lead generation and appointment setting. Handle both inbound and outbound calls for B2B and B2C clients. Conduct surveys and verification processes to ensure data accuracy. Provide exceptional customer support through calls, emails, and live chat. Collaborate with the team to meet and exceed performance targets.Requirements: Freshers and experienced candidates are welcomed. Fluency in English is essential. Strong communication skills, both verbal and written. Age limit: Below 40 years. Ability to work night shifts. Work from the office in Surat, Gujarat.Compensation:Salary: 20,000 to 40,000 per month, plus incentives based on the campaign you work on.Working Schedule:Working Days: Monday to Friday (Sunday-Saturday off).Benefits:Best work culture and employee satisfaction.Opportunities for career growth.How to Apply:Interested candidates can call us at 8511539085 or send their resumes to hr@votiko.com.Join us at Votiko Solutions Private Limited and be a part of a team that values your contributions, provides excellent work culture, and offers ample opportunities for career advancement. We look forward to welcoming you to our growing family!

Contacting clients in regarding their Online appearance and business boosting. Good Command over English. Develop and Maintain proper interaction and reputation with the clients Understand the business needs of the Clients Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- 1 to 3 years required in web selling campaign. Salary hike on last drawn salary Shift: Night: 8 pm to 5 am Morning: 7 am to 4 pm

Fluency in English Communication skillsThe power of understanding the situationHighly motivatedDependable, Energetic and positive IndividualsProvide excellent service to customerFollow up on files until finding a solution

Job DescriptionEXCELLENT OPENING FOR ENERGY AND TELECOM PROCESSUtility Hub is Australian organisation hiring for its captive international BPO in Kolkata, salt lake for Australia Energy and Telecom projects and offers you the opportunity to come and join Immediate with below benefits:BENEFITS WORKING FOR UTILITY HUBSALARY ON TIMEOPPORTUNITY TO VISIT AUSTRALIA FOR ON SITE TRAININGYEARLY APPRAISALELIGIBLE FOR IJP AFTER 6 MONTH TENUREUNCAPPED COMMISSION AND SPOT INCENTIVESMORNING SHIFT TIMING 6:30am to 3:00pmYearly BonusHigh IncentivesAttendance BonusABOUT COMPANY:We are an International BPO working for Australian Captive Energy Process.

International CSE (Customer Support Executive+ Upselling)Candidate will be entitled with Online Leads of Interested customers. Candidate will have to make call to Interested customers Explain the product details/offers/benefits to the customers Convert interested customers into sale & guide to make online payment or visit Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Clarify customer requirements; probe for and confirm understanding of requirements or problem. Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.Work Location: Azadpur(GT Road)Night shift Timing :-6:00pm to 3:00AM, 7:00pm to 4:00am / 9am to 6am (Both side can and meal facility)Experience: Min. 1 year in any international processUnlimited incentivesCandidates should be presentableExcellent communication skillsAge below 32 yearsCandidates must have their experience documentsResponsibilities:Make inbound and outbound calls and chat with customer to promote and sell a product or service.Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base.Monitor competitors products or services and create selling strategies for own products or services.Handle customer needs and requirements.Respond to customer inquiries and resolve. You will get the generated leads and convert into salesMust Have Minimum Requirements Any graduate or an undergraduate can apply with min. experience of 1 TO 2 year. Experience of handling an clients outbound calls or product sale. Exceptional interpersonal skills. Excellent communication and interpersonal skills: Good verbal communicator and presenter Self-motivated and positive. Good Convincing power.

Job Description: Customer Service Manager (Night Shift, International Voice Process) -GurgaonPosition Summary: We are seeking an experienced Customer Service Manager with over 8 years of expertise in managing customer service operations, particularly in an international voice process. The ideal candidate is adept at leading teams, optimizing customer satisfaction, and is open to working night shifts to cater to a global clientele.Key Responsibilities:Leadership and Team Management:Lead, mentor, and manage a team of customer service representatives.Conduct regular performance reviews and provide constructive feedback to enhance team productivity.Foster a positive work environment that encourages team collaboration and continuous learning.Customer Service Operations:Oversee daily operations of the customer service team to ensure efficient handling of customer inquiries, complaints, and escalations.Implement and monitor performance metrics to ensure high-quality service delivery.Develop and refine customer service procedures, policies, and standards.Process Improvement:Identify areas for process improvement to enhance customer satisfaction and operational efficiency.Collaborate with other departments to streamline processes and resolve customer issues promptly.Training and Development:Design and deliver training programs to equip team members with the necessary skills and knowledge.Keep the team updated on product changes, new features, and industry best practices.Communication and Reporting:Act as a liaison between the customer service team and senior management.Prepare and present reports on team performance, customer feedback, and service issues.Ensure timely and effective communication with customers and internal stakeholders.Requirements:Bachelors degree in Business Administration, Management, or related field (preferred).8+ years of experience in customer service, with at least 3 years in a managerial role.