Manual Testing Jobs in Canada

software test engineer, Manual test engineer, Automation Test engineer, Functional Test engineer.QA Qc

DESCRIPTION:Reporting to the IT Supervisor, Client Services the IT Technician provides first level support for the computer users as it relates to the IT infrastructure technologies at Sleeman, including all computer hardware, peripherals, communication devices, desktop operating systems and all standard software (i.e. Office productivity suites, VPN, etc). Respond to support calls and ensure requests are dealt with appropriately and in accordance with defined policies and procedures. Coordinate and complete hardware refreshes and upgrades according to established plans; and provide support to various projects, as required. This role has a Hybrid Work Model (3 days in office, 2 days at home). Key Responsibilities Include:Systems SupportProvide first level support for the computer users as it relates to the IT infrastructure technologies, work with clients to determine details related to the request, determine root cause of the issue, communicate this to the client, and correct the issue in a timely manner, liaising with support vendors as requiredPerform testing and regular servicing of equipment and softwareCreate and maintain documentation, while adhering to Sleeman infrastructure standardsOrient clients to new systems or software applications, as requiredWork with Senior IT Technician or 3rd party to carry out computer lease rolloversProvide support to mobile sales forceSystems DeploymentsPerform setups of new equipment and/or software and upgrades to existing systemsCarry out all technologies requests in accordance with Sleeman IT policies and procedures, with focus on security, business continuity, and performancePlan and execute hardware refresh activitiesWork with outside consultants/vendors as requiredSupport new project initiatives ensuring all assigned activities are completed as per project plansAdministrative DutiesProvide periodic task status updates to the teamEnter all issues/tasks assigned into the Issue Tracking System an