Freshers For Telemarketing Manager - Guwahati

Lakshmi North East Solutions (LNES)

- Make proactive outbound calls to potential clients to introduce and pitch financial products and services.

- Handle incoming inquiries, clarify customer questions about offerings, and guide them through next steps.

- Qualify leads through effective questioning to discover financial needs and match with suitable solutions.

- Follow up on inbound/outbound leads, referrals, and past inquiries to drive conversions.

- Use consultative selling techniques to close sales over the phone, meeting or exceeding monthly targets.

- Cross-sell or upsell additional financial products to deepen client relationship and value.

- Maintain CRM records—log call details, lead status, outcomes, and customer info accurately.

- Update client databases post-call/email and flag hot leads for field sales follow-up.

- Track KPIs: calls made, conversions, sales value, pipeline status.

- Generate regular reports on performance and sales metrics for management.

- Stay updated on financial products (loans, investments, insurance) and relevant industry trends.

- Explain features, benefits, eligibility, fees clearly and accurately to clients.

- Manage objections with empathy and confidence, addressing customer concerns effectively.

- Resolve customer queries or complaints, collaborating with internal teams where necessary.

- Work closely with sales/marketing teams to refine scripts, promotions, and outreach strategies.

- Share customer feedback and insights to improve offerings and update processes.

- Participate in regular product and sales training sessions to sharpen sales skills and knowledge.

- Adapt to new tools or updated compliance guidelines as needed.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com

• Role

  Tele Sales Officer

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.