Key Responsibilities
Greeting Customers:
Welcome guests warmly upon arrival.
Escort them to their tables and present menus.
Taking Orders:
Accurately take food and beverage orders from customers.
Provide detailed information about menu items, including specials and potential allergens.
Serving Food and Beverages:
Deliver meals and drinks promptly to tables.
Ensure that all orders are correct and presented attractively.
Customer Interaction:
Check in with guests during their meal to ensure satisfaction.
Address any concerns or complaints professionally.
Handling Payments:
Prepare checks for customers upon request.
Process payments accurately using cash registers or point-of-sale systems.
Maintaining Cleanliness:
Keep tables clean and organized throughout the service.
Assist with clearing dishes and resetting tables as needed.
Collaboration with Staff:
Communicate effectively with kitchen staff to relay orders accurately.
Work alongside other waitstaff to ensure smooth service flow.
Adhering to Health Regulations:
Follow all relevant health department regulations regarding food safety and sanitation.