A Front Desk job typically involves managing the reception area of an organization, greeting visitors, answering phone calls, handling inquiries, and performing basic administrative tasks. Front desk positions are crucial for creating a positive first impression for guests and clients.
Key Responsibilities:
Greeting and Welcoming:
Greeting visitors, clients, and guests in a friendly and professional manner.
Answering Phone Calls:
Answering and directing calls, taking messages, and ensuring efficient communication.
Providing Information:
Answering general inquiries, providing directions, and guiding visitors to the appropriate departments.
Administrative Tasks:
Scheduling appointments, managing correspondence, filing documents, and assisting with other administrative duties.
Maintaining a Clean Reception Area:
Keeping the reception area tidy, organized, and well-maintained.
Customer Service:
Providing excellent customer service, addressing concerns, and resolving issues in a professional and timely manner.
Managing Inquiries:
Handling customer inquiries, both phone and in-person, and directing them to the appropriate resources.
Required Skills:
Communication Skills: Excellent verbal and written communication skills for interacting with guests and clients.
Interpersonal Skills: Strong interpersonal skills for building rapport and providing positive customer service.
Organizational Skills: Strong organizational skills for managing schedules, correspondence, and the reception area.
Multitasking: Ability to handle multiple tasks simultaneously and prioritize efficiently.
Professionalism: Maintaining a professional appearance and demeanor at all times.
Computer Proficiency: Proficiency in Microsoft Office Suite and other relevant software.
Problem-Solving: Ability to identify and resolve issues effectively.
Teamwork: Ability to collaborate effectively with other team members.
Experience
1 - 2 Years
No. of Openings
100
Education
B.A
Role
Front Office Receptionist
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
3RD FLOOR ASHOKA PLAZA NEAR BY SRK OMAX MALL BHAGWAN TALKIES BYE PASS ROAD NH-2 AGRA UTTAR PRADESH