- Warmly welcome customers, clients, and visitors to the showroom or office.
- Ensure a professional and courteous first point of contact that reflects the brands prestige and trustworthiness.
- Manage and schedule appointments for sales consultants, gemologists, and client consultations.
- Coordinate with internal teams to ensure timely and smooth client meetings.
- Attend to customer inquiries over phone, email, and in-person regarding product availability, pricing, and store services.
- Provide accurate and helpful information about jewelry collections, gemstones, and precious metals.
- Maintain visitor logs and ensure adherence to security protocols in the showroom.
- Monitor access to restricted areas, ensuring safety and confidentiality.
- Manage incoming and outgoing correspondence, including mail and courier services.
- Assist with documentation, filing, and maintaining records related to sales and customer interactions.
- Assist customers with billing, invoicing, and payment processes.
- Coordinate with the finance team to ensure smooth transaction processing.
- Ensure the reception area is clean, organized, and visually appealing.
- Support showroom staff with setup and preparation for client visits and special events.
- Maintain and update customer databases with accurate information.
- Assist in follow-ups for feedback, appointments, and promotions.
- Collaborate with sales and marketing departments to communicate upcoming promotions or events.
- Distribute brochures, catalogs, and promotional materials to clients and visitors.
Experience
0 - 3 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Front Desk Executive
Industry Type
Jewelry / Gems / Precious Stones
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.