Freshers For Collection Agent - Guwahati/Nagaon

Lakshmi North East Solutions (LNES)

- Visit clients at their locations to collect outstanding payments on loans, invoices, or other dues. Maintain prompt and respectful in-person engagement. 

- Discuss and negotiate suitable repayment plans or settlements. Address objections and resolve disputes diplomatically to preserve ongoing customer relationships. 

- Log detailed collection activities, updating customer accounts daily. Compile and submit reports (daily, weekly, monthly) on performance metrics, trends, and problem accounts. 

- Ensure all collection methods comply with internal policies and legal regulations (. fair‑debt practices). Flag accounts that require escalation.

- Coordinate with finance, legal, customer‑service, and audit teams to resolve billing discrepancies and streamline account reconciliation.

- Manage collections effectively across assigned territories or accounts, prioritizing delinquencies based on days‑past‑due buckets and risk.

- Collect payments in cash, cheques, or transfers with strict accountability. Reconcile collected sums daily and submit accurate transaction reports.

- Foster trust and respect through professional, solution-oriented interactions; ensure a positive experience even in collections.

• Experience

  0 - 2 Years

• No. of Openings

  18

• Education

  B.A, B.C.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com

• Role

  Field Collection Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.