Client Relationship Executive

Xico India Management Pvt. Ltd.

Greetings from Xico India Management Private Limited

We would like to know that we are Hiring the Candidates (Customer Relationship Executive) for our Firm where we required a Good Communications in English, if you are interested.

All Under Graduate/Graduated can apply.

Only New Delhi/ NCR, candidates are eligible for applying

Responsibilities

- Manage Clients phone calls to explain the services.

- Identify and assess customers needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Generate leads

- Provide accurate, valid and complete information by using the right methods/tools

- Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

Starting Salary Range: Minimum 10,000 - 15,000 INR/Monthly + Incentives

Thanks Regards,

Xico India Management Private Limited

Address: Building 2A, 1st Floor, Kehar Singh Estate, Westend Marg, Lane 2, Saidulajab, New Delhi, Delhi

Office Timings: 10:. to . (Mon- Fri)

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Higher Secondary

• Role

  Client Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office