Telecaller

Agarwal Job Placement

Key Responsibilities:

Outbound Calls:

Make outbound calls to potential customers from provided leads or lists.

Introduce our products/services and explain their benefits.

Follow a script or talking points to ensure a consistent message.

Customer Engagement:

Build rapport with customers and create a positive interaction experience.

Address customer questions and concerns effectively.

Listen actively to customer needs and provide appropriate solutions.

Lead Conversion:

Persuade and motivate customers to take the desired action, such as purchasing, scheduling an appointment, or signing up for a service.

Achieve monthly and quarterly sales targets.

Data Entry and Reporting:

Accurately record customer information and interactions in the CRM system.

Provide regular reports on call activity, leads generated, and conversion rates.

Qualifications:

High school diploma or equivalent; additional education or training in sales or customer service is a plus.

Proven experience as a telecaller or in a similar role.

Excellent communication and persuasion skills.

Ability to handle objections and rejections professionally.

Proficiency in using CRM software and basic computer applications.

Positive and resilient attitude.

• Experience0 - 6 Years
• No. of Openings15
• EducationHigher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree
• RoleTelecaller
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• GenderFemale
• Job CountryIndia
• Job TypeWork from Office