Interview For Telecaller || Higher Secondary - Freshers

Lakshmi North East Solutions (LNES)

- Make outbound calls to potential students/leads generated through digital campaigns, referrals, and walk-ins.

- Follow up with prospects who have shown interest in banking and finance career courses.

- Maintain a daily call log and update lead status regularly in the CRM.

- Clearly explain course details, eligibility, duration, and career opportunities to prospective students.

- Address queries related to fees, batches, certification, placement support, etc.

- Promote the benefits of choosing Bankedge Academy for career development in the BFSI sector.

- Schedule in-person or virtual counseling sessions with the Academic Counselors.

- Book slots for demo sessions, webinars, or placement talks.

- Maintain accurate records of interactions with students in CRM or Excel.

- Segment leads based on interest level, qualification, and follow-up schedule.

- Work towards weekly and monthly enrollment/call targets.

- Share timely reports on call outcomes and lead conversions with the manager

- Handle calls professionally, maintaining politeness and clarity.

- Build a positive rapport with prospective students and parents.

- Take feedback from interested and enrolled students to improve the telecalling and counseling process.

- Share insights about common student concerns with the management.

- Collaborate with academic counselors and admission teams for smooth lead conversion.

- Keep all departments updated with appointment schedules and student interests.

• Experience

  0 - 3 Years

• No. of Openings

  1

• Education

  Higher Secondary, B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.