Interview For Telecaller || Higher Secondary - Freshers

Lakshmi North East Solutions (LNES)

- make outbound calls to potential students/leads generated through digital campaigns, referrals, and walk-ins.

- follow up with prospects who have shown interest in banking and finance career courses.

- maintain a daily call log and update lead status regularly in the crm.

- clearly explain course details, eligibility, duration, and career opportunities to prospective students.

- address queries related to fees, batches, certification, placement support, etc.

- promote the benefits of choosing bankedge academy for career development in the bfsi sector.

- schedule in-person or virtual counseling sessions with the academic counselors.

- book slots for demo sessions, webinars, or placement talks.

- maintain accurate records of interactions with students in crm or excel.

- segment leads based on interest level, qualification, and follow-up schedule.

- work towards weekly and monthly enrollment/call targets.

- share timely reports on call outcomes and lead conversions with the manager

- handle calls professionally, maintaining politeness and clarity.

- build a positive rapport with prospective students and parents.

- take feedback from interested and enrolled students to improve the telecalling and counseling process.

- share insights about common student concerns with the management.

- collaborate with academic counselors and admission teams for smooth lead conversion.

- keep all departments updated with appointment schedules and student interests.

• Experience

  0 - 3 Years

• No. of Openings

  1

• Education

  Higher Secondary, B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.