- lead and manage end-to-end store operations including inventory, order fulfillment, staff management, and logistics coordination.
- ensure smooth functioning of inbound and outbound logistics activities.
- supervise, mentor, and motivate a team of supervisors, warehouse staff, and logistics personnel.
- conduct regular training sessions and performance evaluations.
- foster a high-performance and safety-driven culture within the team
- oversee accurate stock management and ensure proper storage and fifo (first in, first out) compliance.
- conduct periodic stock audits, cycle counts, and reconciliations.
- minimize wastage, pilferage, and stock discrepancies.
- ensure timely and accurate fulfillment of customer orders while maintaining service-level agreements (slas).
- collaborate with the last-mile delivery team to ensure timely dispatch and delivery.
- address customer complaints and issues related to store operations.
- plan daily manpower, equipment, and resource allocation based on forecasted order volume.
- monitor peak demand and implement contingency plans during high-volume periods.
- ensure adherence to safety protocols, hygiene standards, and company sops.
- stay compliant with labor laws, logistics regulations, and audit requirements.
- conduct regular safety drills and risk assessments.
- monitor store operating costs and work towards optimizing resource utilization.
- implement cost-saving initiatives without compromising service quality.
- generate and analyze daily, weekly, and monthly operational reports.
- use data insights to drive improvements in efficiency, accuracy, and delivery timelines.
- collaborate with procurement, transportation, customer service, and central warehouse teams to streamline processes.
- escalate and resolve operational issues in coordination with relevant departments.
- ensure effective use of warehouse management systems (wms) and other logistics software tools.
- drive digital initiatives and automation for process improvement.
Experience
2 - 5 Years
No. of Openings
1
Education
Higher Secondary, B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Store Manager
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.