Answer telephone and respond to caller inquiries in a pleasant manner.
Answer client / bookers questions about property facilities/services.
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Responsible for coordinating internally with the sales &marketing team.
Prepare sales-related documents
Gather materials and assemble information packages (. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
Arrange and co-ordinate meetings, events and any appointments.
Interaction with client in regards to leads, hotel needs and client travel.
Meet with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
Monitor, screen, respond to and distribute incoming communications.
Design, upload, extract and maintain customer databases.
Create and manage Company and Travel Agent profiles on the property management system.
Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles.
Print Daily Sales reports for each sales managers and submit to Director of Sales.
Experience : 2 - 5 Years
No. of Openings : 1
Education : Higher Secondary, Secondary School, Any Bachelor Degree
Role : Sales Specialist
Industry Type : Hotel / Restaurant / Hospitality
Gender : [ Male / Female ]
Job Country : India