• answer telephone and respond to caller inquiries in a pleasant manner.
• answer client / bookers questions about property facilities/services.
• serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• responsible for coordinating internally with the sales &marketing team.
prepare sales-related documents
• gather materials and assemble information packages (. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
• arrange and co-ordinate meetings, events and any appointments.
• interaction with client in regards to leads, hotel needs and client travel.
• meet with clients in the absence of the director of sales or sales managers to effectively and professionally convey details of the sale to the client.
• monitor, screen, respond to and distribute incoming communications.
design, upload, extract and maintain customer databases.
• create and manage company and travel agent profiles on the property management system.
• load and manage rate codes to the hotel software, and link the negotiated rates to the correct company profiles.
• print daily sales reports for each sales managers and submit to director of sales.
Experience
2 - 5 Years
No. of Openings
1
Education
Higher Secondary, Any Bachelor Degree, Secondary School
Role
Sales Specialist
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office