key responsibilities:
order management: handle the complete order fulfilment process from order receipt to
f
inal delivery across multiple e-commerce platforms.
inventory control: manage stock availability, coordinate with the warehouse team, and
update inventory systems for accurate order processing.
order tracking: track and monitor order status on various platforms and ensure timely
dispatch.
cross-functional collaboration: work closely with warehouse, logistics, and customer service
teams to maintain smooth order flow and resolve order-related issues.
reporting & mis: prepare daily, weekly, and monthly order and inventory reports using mis
systems.
process improvement: identify bottlenecks in the order processing cycle and recommend
solutions for efficiency improvement.
peak period management: handle high-volume order processing during peak periods, such
as festivals or promotional campaigns.
compliance: ensure compliance with service level agreements (slas) for on-time order
dispatch and delivery.
customer satisfaction: resolve order discrepancies and work towards ensuring customer
satisfaction through timely delivery.
Experience
1 - 2 Years
No. of Openings
2
Education
Any Bachelor Degree, Any Master Degree
Role
Ecommerce Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Plot No. A-164, TTC Industrial Area, Koparkhairane MIDC, Navi Mumbai, Thane - 400710