ticketing staff, also known as ticket agents, ticketing officers, or ticketing executives, help passengers plan their trips and provide customer service:
customer service: greet passengers, answer questions, and provide information about travel arrangements, schedules, routes, fares, and travel policies
ticketing: issue tickets, process reservations, and handle booking modifications
payment: collect payments for tickets, upgrades, and other charges
record-keeping: maintain accurate records of transactions and customer interactions
collaboration: coordinate with other departments to ensure smooth operations and timely departures
problem resolution: handle customer inquiries and complaints in a professional manner
safety compliance: ensure safety and security regulations are implemented during passenger interactions
administrative tasks: perform routine administrative duties such as data entry, filing, and record-keeping
ticketing staff should have excellent customer service skills, attention to detail, and good communication abilities.
contact no.
Experience
0 - 1 Years
No. of Openings
50
Education
B.A, B.B.A, B.C.A, B.Com, B.Sc, B.Tech, Diploma, Higher Secondary, Secondary School, Vocational Course
Role
Domestic Ticketing Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
skytech aviation services pvt. ltd.