Looking For Customer Care Executive

Isuzu Authorised Dealership

0 - 2 Years
2 Openings
1.5 - 2.5 Lac/Yr
Face-to-Face interview
Greater Noida West

Key Skills

Customer Relationship Customer Care Customer Support Customer Communication Cold Calling

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Job Description

a customer care executive (cce) at a car workshop is responsible for ensuring that customers' concerns are addressed and they are not inconvenienced. some of their responsibilities include:

handling customer inquiries: answering customer calls, emails, and other forms of communication

addressing complaints: recording and responding to customer complaints, and following up to ensure the issue is resolved

building relationships: establishing trust with customers through open communication

providing information: sharing accurate and relevant information about the company's products and services

generating leads: working with the sales team to generate leads and convert calls into new business

managing appointments: scheduling and managing appointments for procedures

following up with customers: checking in with customers to ensure they are satisfied with their purchases

escalating concerns: identifying when to escalate concerns to other departments

troubleshooting: identifying and resolving common issues

Experience
0 - 2 Years
No. of Openings
2
Education
Diploma, Professional Degree, B.A, B.C.A, B.Com
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
373 PATWARI, KANTI DEVI MARKET, SECTOR-2, GREATER NOIDA WEST

About Isuzu Authorised Dealership

Looking for reliable and affordable ISUZU car service in Noida? Your search ends with the expert team at the Isuzu Authorized Service Center! We specialize in top-quality car servicing tailored specifically for Isuzu vehicles, ensuring they receive the care and attention they deserve. Our services aren't limited to Isuzu; we also offer comprehensive maintenance and repairs for all makes and models.