Team Leader Collection

Lakshmi North East Solutions (LNES)

- Lead, coach, and mentor a team of collection/finance executives, fostering commitment and capability through structured routines and performance reviews

- Set clear targets, monitor KPIs, and ensure team efficiency meets organizational standards

- Oversee daily collections or finance operations, ensuring performance targets (like DSO, cash recovery, error rates) are consistently met .

- Analyze performance and aging data, identify improvement areas, and implement strategies to boost collection efficiency and reduce credit losses

- Design and deliver training to enhance team’s technical skills and regulatory awareness 

- Conduct coaching sessions and performance appraisals to maintain high service standards 

- Ensure team adherence to company policies and financial regulations

- Manage escalations—review complex or high-risk accounts and resolve issues promptly and accurately 

- Prepare and deliver regular reports on team outcomes, performance metrics, and trend analysis to senior management.

- Collaborate with departments such as Legal, Credit Control, Operations, and Customer Service to resolve disputes and streamline workflows 

- Drive initiatives to refine collection/finance processes—introduce automation, optimize resource allocation, and manage vendor relationships

- Support credit control frameworks and contribute to cost-efficiency and risk mitigation .

- Foster a positive work environment, motivate the team, manage conflicts, and promote professional development

- Champion organizational values, maintain high ethical standards, and support talent retention and succession planning .

• Experience

  1 - 4 Years

• No. of Openings

  14

• Education

  B.A, B.C.A, B.B.A, B.Com, M.A, M.C.A, M.B.A/PGDM, M.Com

• Role

  Collection Team Leader

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.