Client Services Executive jobs in Chandigarh - Qween- Meet Yourself

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  • Job View 46 Views
  • Applicants Less than 5 Applicants
  • 2021-01-01

Job Description

This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with Customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer

accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Job Description:

Customer Service Associate- VCS- India:

Virtual Customer Service (VCS) - It is a Work from Home model for India CS. VCS associates are expected to work from a home location approved by Company for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Desired skills:

Action oriented, self-disciplined and organized

Effective time management skills and ability to prioritize work time to ensure productivity and

department standards

Ability to communicate clearly with both internal and external customers

Good comprehension skills - ability to clearly understand and address customer issues appropriately

Good composition skills - ability to compose grammatically correct, concise, and accurate written

responses

Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and

Internet Explorer

Good typing skills

Preferred Criteria:

Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.

Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity

Should ensure Work-like environment with no disturbance during the work hours.

The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with

Industry

Consumer Durables / Home appliance

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

100

Education

Higher Secondary


About Qween- Meet Yourself

QWEEN is the brainchild of three super busy, and super charged mothers, who , after motherhood, bounced back into their careers with more vigor and passion than ever before. What struck them hard was the fact that though they were able to make the transitions smoothly, there were (and still are) thousands of women who do not get a platform where they can explore the possibilities.

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