- ensure excellent customer service and satisfaction throughout the sales or service process.
- handle customer queries, feedback, and complaints with prompt resolution.
- maintain regular follow-up with prospective and existing customers.
- supervise and coordinate daily activities of the associates or support staff.
- ensure team members meet performance and quality standards.
- provide training and guidance to new or underperforming staff.
- oversee the execution of day-to-day dealership operations (sales, service, or spares).
- ensure compliance with company policies and standard operating procedures (sops).
- maintain cleanliness and organization of the display area or service bay.
- monitor inventory levels of vehicles, accessories, and spare parts.
- ensure timely documentation of invoices, service records, and delivery notes.
- coordinate with the logistics and stock departments for timely replenishment.
- assist in achieving monthly sales and service targets set by the management.
- track and report on key performance indicators (kpis).
- support marketing initiatives such as test drives, product demos, and promotional events.
- assist in achieving monthly sales and service targets set by the management.
- track and report on key performance indicators (kpis).
- support marketing initiatives such as test drives, product demos, and promotional events.
- ensure adherence to safety norms and environmental guidelines in service/workshop areas.
- stay updated on compliance regulations related to the automobile industry and dealership practices.
Experience
0 - 2 Years
No. of Openings
1
Education
Higher Secondary, B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Associate Incharge
Industry Type
Automobile / Auto Ancillaries
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.