Hiring Fresher / Telecaller / Higher Secondary

Impact HR & KM Solutions

responsibilities:

making outbound calls: contact potential or existing customers via telephone to achieve the assigned objectives.

lead generation: identify and qualify potential leads by gathering necessary information and understanding their needs.

product/service promotion: clearly and persuasively communicate information about our [specify products/services] to potential customers.

information gathering: conduct surveys or gather specific information from customers as required.

appointment scheduling: schedule appointments for sales representatives or other relevant personnel.

customer inquiry handling: address customer queries, provide information, and resolve issues over the phone in a professional and courteous manner.

data entry and record keeping: accurately record details of calls, outcomes, and customer interactions in the designated system.

follow-up calls: make follow-up calls to customers as needed to nurture leads or ensure satisfaction.

meeting targets: strive to meet or exceed daily, weekly, and monthly call and conversion targets.

maintaining professionalism: maintain a professional and positive attitude while interacting with customers.

adhering to guidelines: followscripts and guidelines provided by the company.

reporting: provide regular updates and reports on call activities and outcomes to the supervisor.

• Experience

  Fresher

• No. of Openings

  6

• Education

  12th Pass, B.A, B.B.A, B.Com, B.Sc

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner