Hiring Fresher / Telecaller / Higher Secondary

Job Description

Responsibilities:

Making Outbound Calls: Contact potential or existing customers via telephone to achieve the assigned objectives.

Lead Generation: Identify and qualify potential leads by gathering necessary information and understanding their needs.

Product/Service Promotion: Clearly and persuasively communicate information about our [Specify Products/Services] to potential customers.

Information Gathering: Conduct surveys or gather specific information from customers as required.

Appointment Scheduling: Schedule appointments for sales representatives or other relevant personnel.

Customer Inquiry Handling: Address customer queries, provide information, and resolve issues over the phone in a professional and courteous manner.

Data Entry and Record Keeping: Accurately record details of calls, outcomes, and customer interactions in the designated system.

Follow-up Calls: Make follow-up calls to customers as needed to nurture leads or ensure satisfaction.

Meeting Targets: Strive to meet or exceed daily, weekly, and monthly call and conversion targets.

Maintaining Professionalism: Maintain a professional and positive attitude while interacting with customers.

Adhering to Guidelines: Followscripts and guidelines provided by the company.

Reporting: Provide regular updates and reports on call activities and outcomes to the supervisor.
  • Experience

    Fresher

  • No. of Openings

    6

  • Education

    Higher Secondary, B.A, B.B.A, B.Com, B.Sc

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner

About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.
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