Responsibilities:
Making Outbound Calls: Contact potential or existing customers via telephone to achieve the assigned objectives.
Lead Generation: Identify and qualify potential leads by gathering necessary information and understanding their needs.
Product/Service Promotion: Clearly and persuasively communicate information about our [Specify Products/Services] to potential customers.
Information Gathering: Conduct surveys or gather specific information from customers as required.
Appointment Scheduling: Schedule appointments for sales representatives or other relevant personnel.
Customer Inquiry Handling: Address customer queries, provide information, and resolve issues over the phone in a professional and courteous manner.
Data Entry and Record Keeping: Accurately record details of calls, outcomes, and customer interactions in the designated system.
Follow-up Calls: Make follow-up calls to customers as needed to nurture leads or ensure satisfaction.
Meeting Targets: Strive to meet or exceed daily, weekly, and monthly call and conversion targets.
Maintaining Professionalism: Maintain a professional and positive attitude while interacting with customers.
Adhering to Guidelines: Followscripts and guidelines provided by the company.
Reporting: Provide regular updates and reports on call activities and outcomes to the supervisor.
Experience
Fresher
No. of Openings
6
Education
Higher Secondary, B.A, B.B.A, B.Com, B.Sc
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner