Telecaller Jobs For Freshers - Guwahati

Lakshmi North East Solutions (LNES)

- Generate interest and schedule appointments or demos for the sales or business development team.

- Establish a positive rapport with prospects and existing clients through professional and courteous communication.

- Follow up on leads from marketing campaigns, online inquiries, and referrals.

- Understand the business requirements of prospects and document relevant information for further engagement by the sales team.

- Capture accurate client details, needs, and pain points in CRM systems.

- Maintain and update calling records, client databases, and follow-up schedules regularly and accurately.

- Track call outcomes and ensure all client interactions are logged.

- Assist the sales and marketing teams by gathering market intelligence and feedback from calls.

- Promote company services by clearly explaining offerings in consulting, digital services, and HR support.

- Conduct timely follow-ups with interested leads to nurture relationships and move them through the sales funnel.

- Send emails, proposals, or information packets as needed post-call.

- Meet daily, weekly, and monthly call targets, along with goals related to lead conversion and appointments set.

- Provide performance reports to supervisors regularly.

- Listen to client feedback, answer basic queries, and escalate complex issues to the relevant department.

- Adhere to company scripts, call guidelines, and ethical calling practices.

- Maintain confidentiality and comply with internal data protection standards.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.