- generate interest and schedule appointments or demos for the sales or business development team.
- establish a positive rapport with prospects and existing clients through professional and courteous communication.
- follow up on leads from marketing campaigns, online inquiries, and referrals.
- understand the business requirements of prospects and document relevant information for further engagement by the sales team.
- capture accurate client details, needs, and pain points in crm systems.
- maintain and update calling records, client databases, and follow-up schedules regularly and accurately.
- track call outcomes and ensure all client interactions are logged.
- assist the sales and marketing teams by gathering market intelligence and feedback from calls.
- promote company services by clearly explaining offerings in consulting, digital services, and hr support.
- conduct timely follow-ups with interested leads to nurture relationships and move them through the sales funnel.
- send emails, proposals, or information packets as needed post-call.
- meet daily, weekly, and monthly call targets, along with goals related to lead conversion and appointments set.
- provide performance reports to supervisors regularly.
- listen to client feedback, answer basic queries, and escalate complex issues to the relevant department.
- adhere to company scripts, call guidelines, and ethical calling practices.
- maintain confidentiality and comply with internal data protection standards.
Experience
0 - 2 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Tele Caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.