job summary
a freight broker is responsible for facilitating the seamless transportation of goods by acting as a liaison between shippers and carriers. this role involves building and maintaining a strong network of contacts, negotiating rates, coordinating logistics, and ensuring all shipments are handled efficiently and in compliance with regulations. a successful freight broker is a skilled communicator, problem-solver, and a master of multitasking in a fast-paced environment.
core responsibilities and duties
client and carrier relationship management:
develop and maintain a robust network of shippers and carriers.
build and nurture long-term relationships to foster repeat business and secure reliable transportation partners.
act as the main point of contact for both parties, providing regular updates and addressing any concerns.
logistics coordination:
determine the specific transportation needs of the shipper, including cargo type, weight, dimensions, pickup and delivery locations, and any special handling or equipment requirements.
identify and vet suitable carriers from the network that can meet the client's needs.
coordinate and schedule pickup and delivery times, ensuring timely service.
rate negotiation and management:
negotiate rates and terms with both shippers and carriers to secure competitive pricing for the client and a fair rate for the carrier.
analyze market data and industry trends to inform pricing strategies and identify new business opportunities.
prepare and manage all financial documentation, including invoices and payment processing.
shipment management and tracking:
track the status and location of all shipments in real-time, often using transportation management systems (tms) and gps technology.
provide proactive updates to clients and carriers to ensure transparency.
resolve any issues that arise during transit, such as delays, damages, or unforeseen problems.
administrative and compliance tasks:
handle all necessary paperwork and documentation, including bills of lading, shipping manifests, and insurance certificates.
ensure all shipments and carriers comply with federal, state, and local regulations.
maintain accurate records of all transactions, communications, and financial details for a minimum of three years, as mandated by the fmcsa.
required skills and qualifications
communication skills: exceptional verbal and written communication is crucial for negotiating, building relationships, and resolving conflicts with both clients and carriers.
negotiation abilities: a strong ability to negotiate is essential for securing favorable rates and terms for all parties involved.
problem-solving skills: the ability to think on your feet and quickly address unforeseen challenges (., weather delays, breakdowns, or accidents) is a core part of the job.
attention to detail: meticulous attention to detail is necessary for managing complex paperwork, tracking shipments, and ensuring compliance.
technological proficiency: familiarity with logistics software, such as transportation management systems (tms), customer relationship management (crm) tools, and tracking platforms is highly beneficial.
industry knowledge: a deep understanding of the transportation industry, including regulations, market trends, and freight classifications, is a must.
time management: the ability to prioritize tasks and manage multiple shipments simultaneously is critical for success
1 - 4 Years
5 Openings
3.5 - 7.0 Lac/Yr
Face-to-Face interview
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