Customer Service Representative Fresher

Navir Consultants

0 - 5 Years
15 Openings
1.5 - 2.5 Lac/Yr
Posted today
Face-to-Face interview
Ghansoli, Navi Mumbai

Key Skills

Customer Relationship Outbound Calling Customer Service Voice Process English Language Outbound Sales Good Communication Inbound

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Job Description

Key Responsibilities:

1. Handle Outbound/Inbound calls for collection activities.

2. Communicate professionally and clearly with customers.

3. Ensure timely follow-ups and achieve daily collection targets.

4. Maintain accurate records of customer interactions and follow-up

details.

5. Coordinate with internal teams to resolve escalated issues.

Eligibility:

1. Minimum HSC (12th pass) or Graduate in any discipline.

2. Both freshers and experienced candidates are eligible.

3. Both Male/Female are required.

4. Good to Excellent communication skills required

5. Basic computer knowledge and adaptability to rotational

week-offs.

Process Details:

1. Shift Timings: 10:00 AM to 7:00 PM (General Shift)

2. Days of Working: 6 days working (Rotational week-off)