a telesales executive's job involves selling products or services over the phone, focusing on engaging with potential customers, identifying their needs, and persuading them to make a purchase. this role is crucial for driving revenue and growth, often requiring a strong communication and sales background.
key responsibilities:
generating leads: contacting prospective clients to identify potential opportunities.
making sales: presenting and selling products or services, negotiating deals, and closing sales over the phone.
maintaining customer relationships: engaging with existing customers, upselling or cross-selling products, and addressing their inquiries.
meeting sales targets: achieving individual and team-based sales quotas.
providing customer service: answering customer questions, resolving issues, and ensuring a positive customer experience.
using technology: utilizing crm systems, phone systems, and other tools to manage sales efforts.
staying informed: keeping up-to-date on industry trends, product knowledge, and company policies.
skills and qualities:
strong communication skills: effectively conveying information and building rapport with customers.
persuasion and negotiation skills: convincing customers to make a purchase and negotiating favorable terms.
customer service skills: handling inquiries, resolving issues, and ensuring customer satisfaction.
sales skills: understanding sales processes, identifying customer needs, and closing deals.
interpersonal skills: building relationships with customers and colleagues.
problem-solving skills: addressing customer concerns and finding solutions.
adaptability: adjusting to different customer personalities and situations.
organization: managing a list of contacts and prioritizing tasks.
results-driven: motivated to achieve sales goals and contribute to the company's success.
Experience
Fresher
No. of Openings
50
Education
Secondary School, B.A
Role
Telesales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Noida sector 63 block G plot no 272