Telesales Executive - Full Time - Freshers

E Commerce Tech Support

A Telesales Executive's job involves selling products or services over the phone, focusing on engaging with potential customers, identifying their needs, and persuading them to make a purchase. This role is crucial for driving revenue and growth, often requiring a strong communication and sales background.

Key Responsibilities:

Generating Leads: Contacting prospective clients to identify potential opportunities.

Making Sales: Presenting and selling products or services, negotiating deals, and closing sales over the phone.

Maintaining Customer Relationships: Engaging with existing customers, upselling or cross-selling products, and addressing their inquiries.

Meeting Sales Targets: Achieving individual and team-based sales quotas.

Providing Customer Service: Answering customer questions, resolving issues, and ensuring a positive customer experience.

Using Technology: Utilizing CRM systems, phone systems, and other tools to manage sales efforts.

Staying Informed: Keeping up-to-date on industry trends, product knowledge, and company policies.

Skills and Qualities:

Strong Communication Skills: Effectively conveying information and building rapport with customers.

Persuasion and Negotiation Skills: Convincing customers to make a purchase and negotiating favorable terms.

Customer Service Skills: Handling inquiries, resolving issues, and ensuring customer satisfaction.

Sales Skills: Understanding sales processes, identifying customer needs, and closing deals.

Interpersonal Skills: Building relationships with customers and colleagues.

Problem-Solving Skills: Addressing customer concerns and finding solutions.

Adaptability: Adjusting to different customer personalities and situations.

Organization: Managing a list of contacts and prioritizing tasks.

Results-Driven: Motivated to achieve sales goals and contribute to the company's success.

• Experience

  Fresher

• No. of Openings

  50

• Education

  Secondary School, B.A

• Role

  Telesales Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Noida sector 63 block G plot no 272