Telesales (Voice)

Angel consultant

0 - 2 Years
30 Openings
1.8 - 2.0 Lac/Yr
Face-to-Face interview
Mumbai

Key Skills

Customer Service Telesales Executive Telemarketing

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Job Description

Make about 250 outbound calls per day to potential customers

Share information about our products and services by following sales scripts

Answering potential customer questions and follow-up call questions

Strategic approach to retention & customer service

Sell / Upsell products and place customer orders/requests in the system

Closing sales and leading customer through the purchasing process

Follow up with customer calls for collections where necessary

Answer incoming calls and respond to customer emails

Identify problem statement & escalate issues to the Manager as appropriate

Document call information according to standard operating procedures

Record calls through a computerized system

Perform customized targeted sales strategies

Meet required targets for assigned leads / Database, active and inactive calls

Manage Leads and Maintain a Healthy Conversion Rate.