Technical Telecalling Executive is focused on relationship management and lead generation activities through tele-calling, Web site lead generation & eMarketing.
This position is for WORK FROM HOME
Medley India Infosolution Pvt Ltd is many awards winning 40 years old ISO 9000 IT solutions company based in Delhi. The positions are for all India, work from home basis.
Job involves making cold calls and hot calls to get the leads generated via calling, Industrial Directories, Websites & other sources. To clarify technical queries of customers.
The candidate sells company’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience.
• Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers.
• May focus on new account development and/or expanding existing accounts.
• Achieve inside sales objectives by making sales calls to the assigned customers & achieve the sales objectives on weekly, monthly basis.
• Identify new potential customers from various sources and registering them for revenue generation.
• Achieve collection objectives through timely reminders.
• Update customers about the various marketing and promotions schemes, new launches and order booking accordingly.
• Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
• Independently establish call plans and customer follow-up strategies, and apply time and territory management techniques.
• Follow the Sales Call Process, assuring the customer understands our value proposition.
• Identifies opportunities to penetrate customer accounts with additional products and additional end-user purchase opportunities;