Telecaller Fresher

Royal Laminates

a telecaller job description for an hpl sheet (high-pressure laminate) manufacturer or distributor would outline the responsibilities of making outbound calls to potential customers, explaining the product, and persuading them to purchase or schedule a follow-up, while also handling inbound inquiries and maintaining accurate records.

key responsibilities:

outbound calling: making calls to potential customers to promote hpl sheets, explain product features, benefits, and pricing, and generate interest in the product.

persuasion: convincing customers to make a purchase or schedule a follow-up appointment to discuss their needs in more detail.

inbound call handling: addressing customer inquiries, concerns, and complaints related to hpl sheets.

sales targets: meeting sales targets and contributing to the team's overall performance.

record keeping: maintaining accurate records of customer interactions in a crm system.

follow-up: following up with leads and existing customers to ensure satisfaction and drive further sales.

product knowledge: demonstrating a strong understanding of hpl sheets, their applications, and their benefits to potential customers.

communication skills: effectively communicating with customers, actively listening, and adapting communication style to suit individual needs.

closing sales: using negotiation skills to close sales and obtain customer orders.

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Higher Secondary, B.A, Any Bachelor Degree

• Role

  Telecalling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  8/30D KIRTI NAGAR INDUSTIAL AREA NEAR HARJEET NAGAR NEW DELHI