Telecaller Fresher

Royal Laminates

A Telecaller job description for an HPL SHEET (High-Pressure Laminate) manufacturer or distributor would outline the responsibilities of making outbound calls to potential customers, explaining the product, and persuading them to purchase or schedule a follow-up, while also handling inbound inquiries and maintaining accurate records.

Key Responsibilities:

Outbound Calling: Making calls to potential customers to promote HPL sheets, explain product features, benefits, and pricing, and generate interest in the product.

Persuasion: Convincing customers to make a purchase or schedule a follow-up appointment to discuss their needs in more detail.

Inbound Call Handling: Addressing customer inquiries, concerns, and complaints related to HPL sheets.

Sales Targets: Meeting sales targets and contributing to the team's overall performance.

Record Keeping: Maintaining accurate records of customer interactions in a CRM system.

Follow-up: Following up with leads and existing customers to ensure satisfaction and drive further sales.

Product Knowledge: Demonstrating a strong understanding of HPL sheets, their applications, and their benefits to potential customers.

Communication Skills: Effectively communicating with customers, actively listening, and adapting communication style to suit individual needs.

Closing Sales: Using negotiation skills to close sales and obtain customer orders.

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Higher Secondary, B.A, Any Bachelor Degree

• Role

  Telecalling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  8/30D KIRTI NAGAR INDUSTIAL AREA NEAR HARJEET NAGAR NEW DELHI