Key Responsibilities of Sales Tele Callers  On time reaching out of digital marketing leads , leads sent through WhatsApp , google my business , Ecom etc.  Generating leads segment wise – iPhone, iMac, iPad & iWatch Handling both inbound and outbound calls  Be customer-centric Obtaining customer information and other relevant data in reaching out the customer easily Asking few basic questions to the customer to understand their requirements Explaining about the current offers and validity of the offers / discounts  Taking and passing the leads to the respective store managers as per the customer geography Maintaining the database of each and every customers  Contacting existing customers as well as prospective customers for conversion as and when requiredKey Competencies of Tele caller Prior experience as a tele caller or similar. Computer literate. Good interpersonal skills and attention to detail Exceptional oral and written communication skills. Ability to switch your communication style on a whim. Capacity to receive critique without internalizing it. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks. Hard-working individual. Good time management abilities.