Tele Marketing Executive

GrowValue HR Solutions Pvt. Ltd

Duties & Responsibilities :

- Make about 250 outbound calls per day to potential customers

- Share information about our products and services by following sales scripts

- Answering potential customer questions and follow-up call questions

- Strategic approach to retention & customer service

- Sell / Upsell products and place customer orders/requests in the system

- Closing sales and leading customer through the purchasing process

- Follow up with customer calls for collections where necessary

- Answer incoming calls and respond to customer emails

- Identify problem statement & escalate issues to the Manager as appropriate

- Document call information according to standard operating procedures

- Record calls through a computerized system

- Perform customized targeted sales strategies

- Meet required targets for assigned leads / Database, active and inactive calls

- Manage Leads and Maintain a Healthy Conversion Rate

Required Skills :

- Telemarketing / Telesales or customer service experience

- A flair for sales with a go-getter attitude

- Ability to mould sales pitch according to the client behavior & background

- Ability to withstand pressure & work in a fast-paced environment

- Proficient in Microsoft Office - basics of MS word & MS excel, with an average typing speed

Required Functional Skills :

- Process & product knowledge of the services offered

- Language skills - good English communication and a regional language

- Ability to negotiate & convince

- Sales, data & goal oriented

Experience : 1 - 5 Years

No. of Openings : 50

Education : Any Bachelor Degree

Role : Tele Marketing Executive

Industry Type : Recruitment Consulting / Staffing Services

Gender : [ Male / Female ]

Job Country : India