debt collectors work to recover debts by contacting and tracking debtors, and negotiating payment plans. their responsibilities include:
identifying debtors: identifying customers with outstanding debts
contacting debtors: writing letters and making phone calls to debtors
negotiating payment plans: explaining payment options and negotiating payment terms
handling customer inquiries: answering questions and complaints from customers
investigating discrepancies: resolving discrepancies in payments or accounts
keeping records: keeping track of assigned accounts and all communications and repayments
escalating cases: identifying vulnerable or non-compliant customers and escalating their cases to support or insolvency teams
servicing court orders: in some cases, debt collectors may need to service court orders to recover outstanding payments
complying with regulations: debt collectors must comply with debt-related legal regulations
Experience
0 - 2 Years
No. of Openings
20
Education
Higher Secondary, Secondary School
Role
Tele-caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
SHOP NO-1/6, 3RD FLOOR, KHASRA NO-412/74, VILLAGE DHAKA, NEW DELHI-110009