Job Description

Key Responsibilities

Interacting with clients and writers through both voice (Phone Calls) and non-voice support (Email, Live Chat on the Website, Facebook Messages, WhatsApp chats).

Follow up with prospective clients and should be an expert in closing deals.

Successfully taking ownership of the Lead from allocation to conversion.

Contributing efficiently for different activities of Operations in a 24/7 and highly flexible environment.

Consistently performing well in understanding clients requirements, assigning projects, handling critical cases till their successful resolution.

Proactively resolving project requirements through the collaboration of the clients and writers.

Appropriate understanding of the Cost and Time Requirements of various Technical/Non-Technical Projects.

To work for client satisfaction from the beginning to the delivery of the final orders through Panel.

Understanding of online tutoring and academic content writing will be an added advantage.

Skills/Experience

Minimum Educational Qualification and Experience:

Graduation/ Masters in any specialized subject.

Maximum 1-4 years experience in handling business operations.

What we are looking for?

Tech-savvy, highly motivated, self-starter, and a team player

Exceptional verbal and communications skills in English

Hands on experience in handling CRM

Unquenchable thirst to learn and grow

Should be honest, trustworthy and assertive

Excellent time management skills

Decision maker, problem solver, creative thinking skills

Good interpersonal and Multi-tasking skills

Ability to handle pressure and work on tight deadlines.

Open for Rotational Shifts

Whats in it for you?

An open set up where you can try new things

Career Launchpad

Market premium salary

Friendly work environment

Experience : 0 - 3 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Sales Executive

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India

About Simran Shri Shri International

Pvt company
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