Manager CRM

Aspire Ladders

Responsible for managing and optimizing the interactions between a real estate company and its clients, which can include buyers, sellers, tenants, and property investors. The job description for a CRM Manager in real estate typically includes the following responsibilities and duties:

lop and implement a CRM strategy tailored to the specific needs and goals

see the collection, storage, and management of customer data, including property preferences, contact information, transaction history, and client communications.

Ensure data accuracy and compliance with data protection regulations, such as GDPR or other regional data privacy laws.

3. Analyze client data to segment the customer base, categorizing clients based on property preferences, location, budget, and other relevant criteria.

4. Select, implement, and manage CRM software solutions tailored to the real estate industry, which can include features like property listings, lead management, and contact tracking.

5. Train real estate agents and brokers on how to effectively use CRM tools and systems to manage client relationships, track leads, and provide a high-quality customer experience.

6. Collaborate with sales and marketing teams to generate leads and ensure efficient lead capture, tracking, and follow-up processes.

7. Plan and execute customer communication strategies, including property updates, market insights, and property investment opportunities. Use email marketing and other communication channels to maintain and nurture client relationships.

8. Analyze property data and market trends to identify investment opportunities and help clients make informed decisions.

9. Collect and analyze client feedback to identify areas for improvement in property services, customer experience, and real estate transactions.

aborate with sales and transaction teams to facilitate smooth real estate transactions and address any client concerns or questions.

Experience : 3 - 5 Years

No. of Openings : 5

Education : Professional Degree, B.C.A

Role : CRM Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India