Responsibilities
● Learn & understand Khatabook products, prospective clients & services well.
● Understand customer pain points, requirements and correlate Khatabook solutions
and customer requirements.
● Identify and qualify new customers coming from our inbound and outbound lead funnel.
● Developing strong relationships with customers, connecting with key business
executives and stakeholders.
● Document all pertinent customer information and conversations into the CRM system
● Respond, engage and qualify inbound/outbound leads and inquiries.
● Execute planned sales activities and develop a target list of high potential new
customers.
● Resolve customer complaints regarding sales and services.
● Achieve monthly & quarterly quotas.
● Perform effective online demos to prospects.
● Manage customer queries on Call, Intercom, and email.
Requirements
● Exceptional communication skills, both oral and written, coupled with excellent listening
skills and a positive and energetic phone presence (Hindi,English Mandatory, Knowing regional
languages will be plus).
● Ability to make focused efforts to win customers. The ideal candidate should be
strategy driven with a research-based approach.
● Ability to multitask, prioritize and manage time effectively
● B2C sales experience is mandatory
● Minimum 1+ years of sales experience in SaaS products, financial services, wallet,
products/solutions companies
● Track record of over-achieving quota