a front desk representative is a professional who serves as the first point of contact for all customers of a business. here are the key responsibilities and skills associated with this role: responsibilities: 1. greeting and welcoming guests: as a front desk representative, youll greet visitors and make them feel welcome as they approach the front desk. 2. answering questions and addressing complaints: youll be responsible for answering inquiries from guests and addressing any complaints they may have. 3. handling incoming calls: youll answer all incoming calls and either redirect them or take messages. 4. mail management: receiving letters, packages, and other mail items, and distributing them appropriately. 5. outgoing mail preparation: drafting correspondence and securing parcels for outgoing mail. 6. office supplies: monitoring office supplies and placing orders when necessary. 7. record keeping: keeping updated records and files. 8. expense monitoring: tracking office expenses and costs. 9. additional duties: taking up other assigned tasks, such as travel arrangements or scheduling. requirements and skills: 1. experience: proven experience as a front desk representative or in a relevant position. 2. office machines: familiarity with office machines (. printer). 3. office management: knowledge of office management and basic bookkeeping. 4. language proficiency: proficient in english (both oral and written). 5. ms office: excellent knowledge of ms office, especially excel and word. 6. communication skills: strong communication and people skills. 7. organization and multi-tasking: good organizational abilities and the ability to handle multiple tasks. 8. problem-solving: ability to address issues and solve problems. 9. customer service orientation: a customer-oriented approach.
education: high school diploma, additional qualifications are a plus
Experience
1 - 3 Years
No. of Openings
1
Education
Bachelor of Hotel Management, Diploma, Professional Degree
Role
Front Desk Receptionist
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1-8-160/9, PG Road, Paradise, Secunderabad, Telangana 500003