Hiring For B.A Freshers - Front Office Executive

Lakshmi North East Solutions (LNES)

- Greet and welcome patients, visitors, and staff with a warm and professional demeanor.

- Assist patients with the check-in process, ensuring all necessary personal and insurance information is collected accurately.

- Schedule and confirm patient appointments with doctors and specialists, optimizing the use of available resources.

- Coordinate with medical and administrative staff to ensure timely and accurate communication of patient information.

- Handle incoming and outgoing calls, directing them to the appropriate departments or personnel.

- Respond to patient inquiries via phone, email, or in person, providing accurate information about hospital services and policies.

- Maintain and update patient records, ensuring confidentiality and compliance with hospital policies.

- Assist in the preparation of patient documentation, including consent forms and medical history records.

- Assist patients with billing inquiries, providing information on charges and payment options.

- Process payments for services rendered, ensuring accuracy and timeliness.

- Ensure adherence to hospital policies and procedures, including those related to patient privacy and data security.

- Maintain knowledge of healthcare regulations, ensuring compliance with relevant laws and standards.

- Address patient concerns and complaints with professionalism and empathy, escalating issues as necessary.

- Provide support to patients and families, ensuring a positive experience during their visit.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com

• Role

  Front Office Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.