Front Line Technical Support

RV Group Of Companies

JD f or FLTS ( Front Line Technical Support

Position: FLTS

Location: Ahmedabad

Gender: Male Preferably

Compare and contrast features of Shell products with those of our competitors

to explain Shells products effectively.

Recommend the appropriate Shell products for each customers specific

application.

Perform troubleshooting and problem-solving tasks related to lubricants,

including making recommendations for solutions with Shell products.

Conduct training sessions for internal sales and customer support staff on Shell

products, applications, and product specifications.

Conduct customized training sessions for customers on Shell products,

applications, and product specifications.

Use Shell Lube Analyst service to test customer oil samples to help the sales

team make a better product recommendation.

Use a variety of Microsoft Office software applications including, Word, Excel,

and PowerPoint.

Provide front line technical support to sales team to support the business

development strategy.

Inform the customer support and sales team of new product information and

customer developments that impact service and sales performance.

Experience : 1 - 6 Years

No. of Openings : 2

Education : B.Tech/B.E

Role : Technical Support

Industry Type : Oil / Gas / Petroleum

Gender : Male

Job Country : India