Executive Client Management

Talent Zone Consultant

Following are the primary deliverables:

Delivering on client requirements:

Executing year-long engagement plans and short-term projects for the client, end to end

Understanding the methods used in assessing the needs of the customer

Building credibility with all customers in the account on day-to-day transactions - being

the go to person for the client

Proactively interacting with customers (internal and external) - at a project level

Managing the briefing of all partners and SMEs for events

Ideating on activities, designing quizzes and communications

Being part of client interactions and suggesting executable ideas

Handling the back-end work in office such as creating project plans and client invoices

Programme Management:

Understanding the services sold and the clients business and workforce.

Managing transactions in the project plan - from ideation to closure

Ensuring complete process adherence in the project as per timelines

Executing work as per priority and expected quality

Creating and handing over/brief to partner teams

Liaison with internal teams and other stakeholders towards project delivery

Collating and understanding data for the report and developing skills for reporting

(summary/stakeholder)

Executing the plan that accounts for a crisis.

Skills, knowledge & attitude:

Must have completed Bachelors in any discipline.

Ability to completely visualise the event and plan for all eventualities/requirements

Ability to calmly manage and mitigate crisis situations and seek manager intervention if

needed.

Excellent communication skills

Hardworking and willing to get down to the basics of every task

Positive attitude to learning and feedback

Ability to work well in ever-changing team configurations

Rapport building within the organisation and with external partners/clients

Paranoid attention to detail about anything being viewed/ sent out to the client

Ability to visualize and think of out-of-the-box ideas in

Experience : 0 - 1 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Client Management Executive

Industry Type : Advertising / MR / PR / Events

Gender : [ Male / Female ]

Job Country : India