Application Starts for Customer Service Assistant

3 Steps Aviation

Title : Customer Service Assistant

Categories : Ground Staff

Salary : /-To /-

Location : Delhi, Kolkata , Patna , Asansol

Contact : Hr Ananya For Further Details.

Job Information :

Eligibility Criteria:

Age Below 30 Years

Education 12Th Pass Or Above

Should Be Willing To Work In Shifts

Well Groomed

Fresher Or 1 To 2 Years Of Experience

Job Profile :

Provide Efficient Guest Service And Optimize Revenue.

Perform Various Customer Service Functions At The Airport (Check- In / Boarding Gate And Ramp)

Perform Allocation Assigned As Per The Roster.

Check Status Of All Flights Including Catering Uplift And Adjust As Required.

Handle Special Situations And Conditions. Eg. Flight Disruption / Cancellation / Overbooking.

Carry-Out The Upgrades According To The Guidelines In Respect Of Overbooking.

Personally Deal With Denied Boarded And Off-Loaded Guests, Irate Guests On Exceptional Basis.

Ensure Safe Efficient Operation Of All Activities At The Airport.

Ensure All Ground Handling Activities Are Conducted As Per Airline Standards And Policies.

Experience : 0 - 3 Years

No. of Openings : 8

Education : Higher Secondary

Role : Customer Service Assistant

Industry Type : Aviation / Airline / Aerospace

Gender : [ Male / Female ]

Job Country : India