Fresher hiring for Customer Service Representative

MarrsWorld

0 - 1 Years
2 Openings
0.9 - 1.3 Lac/Yr
Posted 2 days ago
Online interview
Punjab Mata Nagar, Ludhiana - Mohali

Key Skills

Good Communication English Language Outbound Calling Customer Service Voice Process

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Job Description

Respond to customer inquiries via phone, email, live chat, or in-person.

Resolve product or service problems by clarifying issues, determining the cause, and offering solutions.

Maintain detailed records of customer interactions, transactions, feedback, and actions taken.

Provide accurate, valid, and complete information by using the right tools and systems.

Follow up with customers to ensure their issues are resolved to satisfaction.

Collaborate with internal teams (., sales, technical support, logistics) to improve customer experience.

Stay up to date with product knowledge, company policies, and customer service best practices.