Customer Care Executive jobs in Silk Board (Bangalore) - CBSL

  • Huge openings in banking process

    CBSL

    1. 0 - 5 yrs
    2. Bangalore NA NA NA
    NA
    Rs 2,00,000 to 3,00,000 p.a.

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  • Job View 34 Views
  • Applicants Less than 5 Applicants
  • 2020-09-26 2021-03-26

Job Description

Role: Customer Care Executive / Senior Customer care Executive

Job Purpose:

To Answer queries/resolve problems of customers through Inbound/Outboud.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

speak, read & Write English & Hindi mandatory

Able to communicate confidently and politely, with good speaking skills.

Awareness on Credit cards.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift

Work experience: Freshers & experienced (Min. 6 months) in Call Center or direct selling/telemarketing in service.

Salary: CCE ( Fresher) 16000/- CTC- PM

& SR CCE ( Min. 6 months of Exp.) 16500/-CTC-PM

Language Allowance- RS.1000/- for Telugu,Tamil,Malyalam,Gujarati,Marati,Bengali

Educational qualification: SR CCE-Graduation Mandatory.

CCE- PUC/Graduation

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

90

Education

Higher Secondary, Other Bachelor Degree


About CBSL

Established in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider. Throughout our journey, top industry analysts such as Gartner, Nelson Hall and Dun & Bradstreet have ranked us amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.

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