Air Ticketing Reservation

FlyIndia Aviation

job description

trouble shooting of all types of hardware (desktops, laptops, & printers), software applications (installation, configuration and troubleshooting of os, ms office)

installation and configuration of windows/linux based operating systems (windows xp, vista,7,8 & 10)

good experience in installation, configuring & troubleshooting of ms outlook 2007/10/13/16 or outlook express, office 365 & ibm lotus note.

installation and managing of antivirus products

taking regular data backup and restoration of data & mail backup of ms outlook (pst files).

installation, configuration of biometric devices.

configuring & troubleshooting of desktop/laptops for l1 level & managing data backup and recovery.

managing of dns, active directory, basic window server

troubleshooting basic thin client issues.

basic troubleshooting of networking lan, wan, basic installation and configuration of routing & switching ).

call logging to isp for lan / wan link & prl line issues & having good knowledge in ipv4 addressing, switching (, stp), routing (dhcp, rip, eigrp, ospf, bgp) also arranging networks during video conferences.

configuring & troubleshooting of network printers, scanners & local printers at l1 level.

installation, configuration of antivirus cementech & macafee

resolving tickets within the sla which is raised from end user side supporting through floor support/remote support & call support.

configuration and support for ipad & iphone.

deployment and complete user configuration of new and guser pc workstation profiles utilizing window 7 or 10 operating system.

monitoring the gsd and itam software requests by remedy ticketing tool and giving support through remote by using rdc/dameware mini remote control/sccm client tool and support center.

installation and managing of video conferences

desired skills and experience

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Higher Secondary, Secondary School

• Role

  Air Ticketing Reservation

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office