Air Ticketing Reservation

FlyIndia Aviation

Job Description

Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)

Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)

Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.

Installation and Managing of antivirus products

Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files).

Installation, Configuration of Biometric devices.

Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery.

Managing of DNS, Active Directory, basic window server

Troubleshooting basic thin client issues.

Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching ).

Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4 addressing, switching (, STP), Routing (DHCP, RIP, EIGRP, OSPF, BGP) also arranging networks during video conferences.

Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level.

Installation, configuration of Antivirus Cementech & MacAfee

Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.

Configuration and support for iPad & iPhone.

Deployment and complete user configuration of new and guser PC workstation profiles utilizing window 7 or 10 Operating System.

Monitoring the GSD and ITAM Software Requests by Remedy ticketing tool and giving support through remote by using RDC/dameware mini remote control/SCCM Client tool and Support Center.

Installation and managing of Video conferences

Desired skills and experience

Experience : 0 - 1 Years

No. of Openings : 20

Education : Higher Secondary, Secondary School

Role : Air Ticketing Reservation

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India