Team Leader

HRH Next pvt ltd

2 - 3 Years
5 Openings
Not Disclosed
RS Puram Coimbatore

Key Skills

Team Management Team Handling Team Leading Team Coordination

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Job Description

Be in charge of running and managing the call center daily

Set targets for all other call center agents to meet up with

Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to

Conduct regular review of all call center agents performance and organize training sessions for under performers

Submit regular reports to management and seek new ideas and strategies to improve performance at the center

Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.

Experience : 2 - 3 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Team Leader

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

About HRH Next pvt ltd

We transform the way customers experience your brand. From identifying prospective customers, nurturing existing ones to upselling and cross selling your products, we take care of your customer's complete life cycle. Our solutions are designed to suit your service requirements in the most cost effective way and to completely take the load off you. Starting out as Hyderabad Radio House, a 6-decade-old brand, HRHnext has evolved from a consumer durables giant across South India to a business solutions provider offering services to meet the most demanding of business need, i.e., customer interactions.