Service Administrator jobs in Ghaziabad - Rishabh Engineering Company

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  • Job View 80 Views
  • Applicants Less than 5 Applicants
  • 2021-06-28 2021-12-28

Job Description

Manage large amounts of incoming calls

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Analyzing customer needs and recommending products based on those needs.

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer

interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Handle & depute Field service team on various onsite complaints.

Required skills:

Good typing Speed.

Good Communication Skill.

Basic Computer Skills

Discipline, Positive Attitude & Punctuality

Key Skills

Industry

Manufacturing / Production / Quality

Functional Area

Manufacturing / Production / Quality

Number of Vacancy

1

Qualification

Diploma, B.Tech/B.E

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