key responsibilities:
customer engagement:
greet and engage with customers in a friendly and professional manner.
understand customer needs and preferences to recommend suitable products or services.
product knowledge:
possess in-depth knowledge of the products or services offered.
stay informed about product features, benefits, pricing, and promotions.
sales presentations:
conduct effective sales presentations to showcase product features and benefits.
address customer questions and objections to facilitate the sales process.
lead generation:
actively seek out and generate leads through various methods, including cold calling, networking, and referrals.
identify potential customers and initiate contact to create sales opportunities.
sales negotiation:
negotiate terms and conditions with customers to close sales.
provide pricing information and discounts within established guidelines.
order processing:
process sales orders accurately and efficiently.
collaborate with internal teams to ensure timely order fulfillment.
customer relationship management:
build and maintain strong relationships with existing and potential customers.
follow up with customers to ensure satisfaction and address any concerns.
sales reporting:
maintain accurate and up-to-date records of sales activities.
prepare regular sales reports and forecasts for management.
market research:
stay informed about market trends, competitor activities, and industry developments.
provide feedback to the marketing team based on customer interactions.
qualifications and skills:
proven experience in sales, preferably in the relevant industry.
excellent communication and interpersonal skills.
results-driven with a focus on achieving and exceeding sales targets.
ability to work independently and as part of a team.
strong negotiation and persuasion skills.
knowledge of sales techniques and strategies.
familiarity with crm software is a plus.
high school diploma or equivalent; a degree in sales