We are seeking a technically astute and customer-focused Sales Support Engineer to provide essential technical assistance to our sales team and clients in the Nashik region. The Sales Support Engineer will play a crucial role in bridging the gap between technical specifications and customer needs, ensuring smooth sales processes and high levels of customer satisfaction. This role requires a strong technical background, excellent communication and interpersonal skills, and the ability to translate complex technical information into easily understandable terms.
Responsibilities:
Pre-Sales Technical Assistance: Provide technical expertise and support to the sales team during the pre-sales process, including understanding customer technical requirements, answering technical inquiries, and offering application guidance for clients in Nashik.
Product Demonstrations and Presentations: Deliver technical presentations and product demonstrations to potential customers in Nashik, highlighting the technical features, benefits, and advantages of our [Specify Products/Services].
Solution Development: Collaborate with the sales team to develop technical solutions and proposals that meet customer needs and specifications in the Nashik market.
Technical Proposal and Quotation Support: Assist in the preparation of technical sections of proposals, specifications, and quotations, ensuring accuracy and completeness.
Liaison Between Sales and Engineering: Act as a technical point of contact between the sales team and the engineering/product development teams to address technical questions and provide feedback.
Customer Technical Training: Conduct technical training sessions for customers in Nashik on the features, operation, and basic troubleshooting of our [Specify Products/Services].
Post-Sales Technical Support: Provide initial post-sales technical support to customers in Nashik, assisting with installation guidance, basic troubleshooting, and addressing technical concerns.
Experience
1 - 3 Years
No. of Openings
1
Education
Any Bachelor Degree, Post Graduate Diploma
Role
Sales Support Engineer
Industry Type
Accounting / Finance
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
impact HR Services Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner