• Professionally responding to all the sales-related activity of the company (Inbound/Outbound.)
• Handling customer inquiries whilst providing a high quality of service to every lead.
• Tracking sales orders to ensure that they are scheduled and sent out on time.
• Effectively communicating with customers in a professional and friendly manner.
• Managing orders and ensuring the delivery of goods to customers.
• Contacting potential customers to arrange appointments.
• Speaking with customers using clear and professional language.
• Resolving any sales-related issues with customers.
• Completing the administrative needs of the Sales Department.
• Making follow-up calls to confirm sales orders or delivery dates.
• Responding to sales queries over the phone and email.