Essential Duties and Responsibilities :
Develop and maintain relationships with new and existing clients to generate sales leads and
increase revenue.
Identify potential customers (exporters, importers, MNC and Indian freight forwarding
companies) and market segments to target for business development.
Conduct market research to stay up-to-date on industry trends and competitor activity
Prepare and deliver sales presentations to prospective clients, highlighting the unique selling
propositions of companys products
Negotiate contract and pricing with clients to ensure profitability and customer satisfaction
Collaborate with internal teams, such as hub, terminal & ground operations and time-critical
team members, etc., to ensure smooth execution of shipments and prompt communication
to customers
Maintain accurate records of sales activity and customer interactions in a CRM system
Attend industry events and conferences to network and promote the companys services
Manage sales related expenses within budget
Meet or exceed sales targets and KPIs set by management
Onboard, KYC for new customers by executing commercial Agreements between
organization and customers, fixing the right credit terms and credit limit as per company
guidelines and ensure timely invoicing and collection from customers.
Key Soft Skills :
Should be able to communicate well in English language, both written and spoken, with local
and local and international customers, agents, forwarders, and other vendors/suppliers.
Ability to communicate in Hindi is mandatory. Additionally if able to communicate in any
other international language(s), it will be an added advantage.
Possess excellent interpersonal skills and a strong sales background in airfreight & express
industry
Possess good organizational, analytical and time-management skills and be able to multitask.
Should be highly motivated, organized, reliable and possess excellent customer service and
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