job title: quality manager
location- bundala near phagwara
website-
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key responsibilities:
1. quality strategy & leadership:
o define and implement the quality strategy aligned with organizational goals.
o lead the quality assurance (qa) and quality control (qc) teams.
o promote a culture of continuous improvement and customer focus.
2. customer & supplier quality management:
o act as the primary interface for customer audits, concerns, and complaints.
o drive supplier quality initiatives and development programs.
o ensure timely closure of customer concerns using 8d, 5-why, and other problem-solving tools.
3. system compliance & certifications:
o ensure compliance with iatf , iso 9001, iso , and other relevant standards.
o lead internal and external audits.
o maintain and improve the quality management system (qms).
4. product & process quality:
o oversee apqp, ppap, and fmea for new product development.
o monitor in-process and final product quality performance.
o use spc, msa, and control plans to maintain product consistency.
5. team development & management:
o build and mentor a high-performing quality team.
o set kpis and conduct performance reviews.
o organize training sessions to enhance quality awareness.
6. reporting & documentation:
o present quality metrics and improvement plans to top management.
o maintain proper documentation for traceability and compliance.
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key skills and competencies:
strong knowledge of automotive quality standards (iatf , vda , etc.)
expertise in core quality tools: apqp, ppap, fmea, spc, msa
excellent leadership, communication, and problem-solving skills
experience with customer portals like vw, gm, ford, maruti, etc.
working knowledge of six sigma, lean manufacturing, and kaizen
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qualifications:
./ in mechanical / automobile / industrial engineering