Effective English Excellent Organizational Skills BPO Customer Service Process Associate
Advanced/Higher Diploma, Any Bachelor Degree
Effective English oral communication skills
Excellent, analytical, listening and organizational skills
Candidates must be open to relocate to any location and work in shifts (where and when required) Candidates must be available to join immediately.
Excellent customer service skills and great enthusiasm for helping customers. Must be able to prioritize, planning work activities efficiently to meet deadlines and high-level goalsand complete all job duty requirements
Must be able to adhere to schedule changes based on department and/or business. Must be an energetic self-starter with the ability to work both independently and within a team. Excellent time management skills, attention to detail and the ability to multi task Capacity to handle change, stay open to different ideas, support positive changes Initiative: Identifying what needs to be done and doing it before being asked or before the situationwarrants it
Performance based Hike will be given.
Ability to continually display positive attitude.
Stay current with system information, changes and updates
Speed Efficiency from the candidates.
Team Work to be done.
Perform under pressure.
Regularity & Punctuality
Good time management and leave management.
Adaptability and Flexibility.