We are seeking a dynamic and experienced Mall Manager to oversee the operations of our shopping mall in Dharamshala, . The ideal candidate will have a strong background in retail management, exceptional leadership skills, and a passion for creating a vibrant shopping environment.
Responsibilities
Oversee daily operations of the mall ensuring smooth functioning of all departments.
Manage tenant relations, ensuring high levels of satisfaction and retention.
Develop and implement marketing strategies to attract visitors and increase footfall.
Monitor and analyze sales data and performance metrics to make informed decisions.
Coordinate maintenance and security to ensure a safe and pleasant environment for visitors.
Prepare budgets and financial reports, ensuring adherence to financial guidelines.
Lead and motivate staff, fostering a positive and productive workplace culture.
Skills and Qualifications
Bachelor's degree in Business Administration, Retail Management or related field.
7-10 years of experience in mall management or retail operations.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Proficient in financial management and budgeting.
Experience with marketing and promotional strategies.
Ability to analyze data and make data-driven decisions.
Knowledge of retail trends and customer service best practices.