IT Service Desk Analyst - Full Time - Freshers

The HADRS Recruitment Services LLP

0 - 1 Years
10 Openings
2.0 - 3.0 Lac/Yr
Posted 26 days ago
Online interview
Noida Sector 62

Key Skills

Communication Written English IT Service Desk Help Desk Engineer IT Support IT Support Analyst Desktop Support

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Job Description

Technical skills:

� Providing 1st line technical support to customers

� Dealing with problems for hardware such as, computers and printers, and software programs

� Asking questions about the problem and explaining possible solutions

� Dealing with common or basic technical issues such as resetting passwords

� Resolve technical issues in a timely manner using available resources within the Company.

� Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support.

� Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and deals with Installation, Configuration, Maintenance, and Troubleshooting.

� Job roles involve support of products on windows Server, UNIX, Mainframe, Share Point, and Active Directory.

� Good knowledge of the Installation of hardware & Software.

� Work on Client systems like Windows, Linux, and UNIX.

� Work on various software applications.

� Ability to troubleshoot common PC issues (Optional)

� Resolution and Customer Satisfaction Rating.

Experience
0 - 1 Years
No. of Openings
10
Education
B.C.A, B.Sc, B.E, B.Tech
Role
IT Service Desk Analyst
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About The HADRS Recruitment Services LLP

HADRS (Recruitment & Graphic designing Services) is one of the startup firms in staffing and recruitment services and are also providing Graphic Designing Services. We are passionate to serve our IT/Non the IT customers and support to full fill their talent demands.

Our initial focus is on Vadodara, Ahmedabad, Surat, Bharuch, Ankleshwer and Anand/Nadiad location but not limited to. Our goal is to expand our services at the pan India level.