IT Service Desk Analyst - Full Time - Freshers

  • icon job experience 0 - 1 Years
  • icon job opening 10 Openings
  • icon salary 2.0 - 3.0 Lac/Yr
  • icon job posting Posted 26 days ago
  • Online interview Online interview
  • icon job location Noida Sector 62
Key Skills

Communication Written English IT Service Desk Help Desk Engineer IT Support IT Support Analyst Desktop Support

Job Description

Technical skills:

� Providing 1st line technical support to customers

� Dealing with problems for hardware such as, computers and printers, and software programs

� Asking questions about the problem and explaining possible solutions

� Dealing with common or basic technical issues such as resetting passwords

� Resolve technical issues in a timely manner using available resources within the Company.

� Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support.

� Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and deals with Installation, Configuration, Maintenance, and Troubleshooting.

� Job roles involve support of products on windows Server, UNIX, Mainframe, Share Point, and Active Directory.

� Good knowledge of the Installation of hardware & Software.

� Work on Client systems like Windows, Linux, and UNIX.

� Work on various software applications.

� Ability to troubleshoot common PC issues (Optional)

� Resolution and Customer Satisfaction Rating.
  • Experience

    0 - 1 Years

  • No. of Openings

    10

  • Education

    B.C.A, B.Sc, B.E, B.Tech

  • Role

    IT Service Desk Analyst

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About The HADRS Recruitment Services LLP

HADRS (Recruitment & Graphic designing Services) is one of the startup firms in staffing and recruitment services and are also providing Graphic Designing Services. We are passionate to serve our IT/Non the IT customers and support to full fill their talent demands.

Our initial focus is on Vadodara, Ahmedabad, Surat, Bharuch, Ankleshwer and Anand/Nadiad location but not limited to. Our goal is to expand our services at the pan India level.
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